July 30, 2006
FON is a startup attempting to blanket cities with WiFi access by selling dirt cheap routers with the stipulation that it must run their software. If someone logs into your router, they can pay to share your Internet connection. The problem is that FON is a horribly run company. The instructions on their web site are either non-existent or unintelligible. The software on their routers has some bizarre security holes such that anyone can get free access. FON’s support and message boards are completely useless. But worst of all, FON is based in Spain, where people are notoriously slow and lackadaisical. I’ll continue to use FON for a little while, but I’ll return their router if they don’t begin to fix things.